For customers outside of the City of Santa Clara, call PG&E at 1-800-743-5002

At Silicon Valley Power, we do our best to identify and correct potential power issues before they occur. And we always try to keep our customers informed about what to do in the event of a power outage, power alert or power quality event. 

In situations that we can't control - including earthquakes, fires, and other natural disasters - we have procedures in place to get you up and running as quickly as possible. We also work diligently to educate our customers on electric safety precautions and procedures. Download our Power Outage Preparedness Guide.

In Case of a Power Outage
Learn about the safety precautions you need to take now to protect yourself.

Emergency Telephone Numbers