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The County of Santa Clara's Shelter-at-Home order remains in effect as some businesses and new activities are allowed to reopen with social distancing protocols and safety requirements in place. A new County order is anticipated to go into effect no later than July 13. For details, visit SantaClaraCA.gov/CoronavirusUpdates.

For City of Santa Clara Silicon Valley Power customers:
Report a power outage by calling 408-615-5640
For residents outside of the City of Santa Clara:
Report a power outage by calling PG&E at 1-800-743-5002

At Silicon Valley Power, we do our best to identify and correct potential power issues before they occur. And we always try to keep our customers informed about what to do in the event of a power outage, power alert or power quality event. 


In situations that we can't control—including earthquakes, fires, and other natural disasters—we have procedures in place to get you up and running as quickly as possible. We also work diligently to educate our customers on electric safety precautions and procedures.

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Emergency Telephone Numbers

Service/Department Phone Number
POWER OUTAGES / ELECTRICAL EMERGENCIES:
24-Hour Hotline
408-615-5640
WATER AND SEWER: Weekdays 408-615-2000
WATER AND SEWER: After hours, 5:00 p.m. - 8:00 a.m. and weekends 408-615-5640