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Emergency Telephone Numbers

Service/Department Phone Number
POWER OUTAGES / ELECTRICAL EMERGENCIES: 24-Hour Hotline 408-615-5640
WATER AND SEWER: Weekdays 408-615-2000
WATER AND SEWER: After hours, 5:00 p.m. - 8:00 a.m. and weekends 408-615-5640

Silicon Valley Power

Service/Department Phone Number/Email
CUSTOMER SERVICE
Billing Inquiries: Electricity, Water, Sewer, and Garbage / Recycling (turn on / off), get billing information anytime day or night (please note the Customer Service hours are 8:00 a.m. - 4:55 p.m., Monday - Friday)
408-615-2300
Commercial Energy Audits
Rebate Information
Small Business Efficiency Services
408-615-6650
savemoney@siliconvalleypower.com
ENERGY CONSERVATION HOTLINE
EMF Inquiries / Audits, Residential Energy Audits (free), Rebate Information
408-244-SAVE (7283)
cutcosts@siliconvalleypower.com
ENGINEERING
Electric Service - Planning (Service Drops, Stand-by Generators, Relocate Service, Power Quality Problems, Electric Easements)
408-615-6610
GRAFFITI ON ELECTRICAL BOXES 408-615-3080
POWER SURGES 408-615-5640 (24-Hour Line)
SERVICE CENTER
Meter, Electric - Installation, testing, repair
Meter, Electric - Tampering and energy theft
Radio / TV - Electrical interference, investigation of
Underground Electric Utilities - How to locate
408-615-5600
Report tree branches in Power Lines
STREETLIGHTS, REPORT OUTAGES 408-615-5600
Report streetlight out
Report a power outage
UTILITY CONTROL CENTER 408-615-5640
(24 Hour Line: Electrical Emergencies, Power Outages)
SVP DARK FIBER LEASING SERVICES Debby Barry, 408-615-6607
dbarry@siliconvalleypower.com
SANTA CLARA FREE WIFI svpconnect@santaclarafreewifi.com
www.santaclarafreewifi.com
WEBSITE ADMINISTRATOR info@siliconvalleypower.com

Water and Sewer Department

Service/Department Phone Number
Weekdays: Emergencies and information 408-615-2000
5:00pm - 8:00am, Weekends, Emergencies, after hours 408-615-5640

Police Department

Service/Department Phone Number/Email
EMERGENCY DISPATCH 911
Main Number (non-emergencies) 408-615-4700
police@santaclaraca.gov

Other City Contacts

Other City contacts can be found on the City's Website Contacts List


Other Services

Service/Department Phone Number
Cable Television: COMCAST 800-934-6489
Gas: PG&E 800-743-5000
Garbage: MISSION TRAIL WASTE SYSTEMS (also CLEAN GREEN) 408-727-5365
Recycling: RECOLOGY SILICON VALLEY 408-970-5100
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