Holiday Closure: City Hall administrative offices will be closed Thursday, Nov. 22 and Friday, Nov. 23 for the Thanksgiving Day Holiday. Emergency services continue 24/7.

Strategic Plan

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Our mission statement is straightforward, and our goals are clear. Take a look for yourself.

Silicon Valley Power Mission Statement

“Our mission is to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers.”

Silicon Valley Power Goals

Be competitive in the marketplace with a continuous focus on customer service

    • Provide economic value to the City of Santa Clara and its customers, maintain low residential rates, and offer competitive rates for all customer classes
    • Manage debt and resources to achieve and maintain a competitive position
    • Be a strategically driven organization with a focus on our performance as an energy services supplier
    • Operate Silicon Valley Power in a safe, reliable, efficient, and environmentally responsible manner
    • Manage Silicon Valley Power successfully through electric industry restructuring
    • Enhance value to our customers through the delivery of new products and services
    • Manage Silicon Valley Power's participation in joint powers agencies to achieve the City of Santa Clara's goals
    • Develop flexibility to respond to changing business environments
    • Achieve quality communications with all stakeholders


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