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Residential Questions
What should I do if…
I need new service?
I need to change my service due to a residential upgrade?
I am planning to dig underground (mandated by State law for underground cable location)?
I need additional meters?
I have questions about installing meters?
My power is interrupted?
My power keeps going out?
I have static on my TV or radio, power surges, or other voltage problems?
I have problems paying my bill?
I have electromagnetic fields (EMF) questions?
I want to know how to lower my electric bill?
I want to know if I can get rebates for purchasing energy efficient appliances?
I need someone to perform an electrical inspection?
I want to move a utility pole or relocate an electric facility?
I want to know where facilities or services are located in a specific area?
I want to discuss electrical easement (clearance of wires near buildings)?
I need someone to trim the trees around power lines?
I need new service?
Call 408-261-5343.
I need to change my service due to a residential upgrade?
Contact Building Inspection at 408-615-2420.
I am planning to dig underground (mandated by State law for underground cable location)?
Contact Underground Service Alert at 800-642-2444.
I need additional meters?
Call 408-261-5343.
I have questions about installing meters?
Call SVP at 408-615-5600.
My power is interrupted?
Call 408-615-5640.
My power keeps going out?
Call 408-261-5466.
I have static on my TV or radio, power surges, or other voltage problems?
Call 408-261-5466.
I have problems paying my bill?
Call 408-615-2337. Ask for information on the Heap and Rate Assistance Programs.
I have electromagnetic fields (EMF) questions?
Call SVP at 408-244-SAVE (7283).
I want to know how to lower my electric bill?
Contact an SVP representative at cutcosts@siliconvalleypower.com or call 408-244-SAVE (7283).
I want to know if I can get rebates for purchasing energy efficient appliances?
Visit our Rebates page, visit you local participating retailer or contact our Energy Conservation Hotline at 408-244-SAVE (7283), or email us at cutcosts@siliconvalleypower.com.
I need someone to perform an electrical inspection?
Contact Building Inspection at 408-615-2400 or 408-615-2420.
I want to move a utility pole or relocate an electric facility?
Call 408-261-5343.
I want to know where facilities or services are located in a specific area?
Contact SVP at 408-261-5343.
I want to discuss electrical easement (clearance of wires near buildings)?
Contact SVP at 408-261-5343.
I need someone to trim the trees around power lines?
Contact the Service Center at 408-615-5600.
General Power Questions | Business Questions | Rate Increase Questions
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