At Silicon Valley Power, we pride ourselves on delivering prompt and exceptional customer service. To contact us for any reason, please call us directly at one of the numbers listed below.
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Emergency Telephone Numbers
Silicon Valley Power
City of Santa Clara Contacts
Other Services
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Emergency Telephone Numbers
POWER OUTAGES/ELECTRICAL EMERGENCIES
408-615-5640 (24-hour hotline) WATER AND SEWER
408-615-2000 (Weekdays)
408-615-5640 (After hours, 5:00 p.m. - 8:00 a.m. and weekends)
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Silicon Valley Power
- CUSTOMER SERVICE
Billing Inquiries: Electricity, Water, Sewer and Garbage/Recycling (turn on/off), get billing information anytime day or night
408-615-2300
[Please note that Customer Service hours are 8:00 a.m. - 4:55 p.m.]
Commercial Energy Audits
408-615-6650
savemoney@siliconvalleypower.com
Residential Energy Audits (free)
408-244-SAVE (7283)
cutcosts@siliconvalleypower.com
Rebate Information: Residential Customers
408-244-SAVE (7283)
cutcosts@siliconvalleypower.com
Rebate Information: Business Customers
408-615-6650
savemoney@siliconvalleypower.com
EMF Inquiries/Audits
408-244-SAVE (7283)
cutcosts@siliconvalleypower.com
Key Customer Program (large industrial customers)
408-615-5651
customerservice@siliconvalleypower.com
OPUSSM Program (Optimal Power Use Service - business customers)
408-615-6650
opus@siliconvalleypower.com
- ENERGY CONSERVATION HOTLINE
408-244-SAVE (7283)
cutcosts@siliconvalleypower.com
- ENGINEERING
Electric Service - Planning
408-261-5343
Power Quality - Complaints
408-261-5466
Power Surges
Day: 408-261-5466
Night: 408-615-5640
- PERMIT CENTER
Electrical Permits
408-615-2400
Residential Service Upgrades (contact with plans)
408-615-2420
- SERVICE CENTER
408-615-5600
[Graffiti on Electrical boxes
Meter, Electric - Historical display (by appointment only)
Meter, Electric - Installation, testing, repair
Meter, Electric - Tampering and energy theft
Radio/TV - Electrical interference, investigation of
Tree trimming near power lines
Underground Electric Utilities - How to locate]
- STREETLIGHTS, REPORT OUTAGES
408-615-5606
Report outage online
- UTITLITY CONTROL CENTER
408-615-5640 (24 hours: Electrical Emergencies, Power Outages)
- WATER AND SEWER DEPARTMENT
408-615-2000
Weekdays: Emergencies and informaiton
408-615-5640
5:00 p.m. - 8:00 a.m. and weekends: Emergencies, after hours
Water Conservation
SVP Dark Fiber Leasing Services
Contact: Debby Barry
408-261-5486
dbarry@siliconvalleypower.com
- WEBSITE ADMINISTRATOR
info@siliconvalleypower.com
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City Contacts
You can also find City Contacts through the City of Santa Clara's Contact Us page.
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Other Services
CABLE TELEVISION: COMCAST
408-727-3900
Comcast.com GAS: PG&E
800-743-5000
Pge.com
GARBAGE: MISSION TRAIL WASTE SYSTEMS (also CLEAN GREEN)
408-727-5365
RECYCLING: STEVENS CREEK DISPOSAL AND RECYCLING
408-970-5100 - Residential Recycling
408-392-3000 - Business Recycling
http://www.stevenscreekdisposal.com
TELEPHONE: SBC
800-310-BELL (2355)
Sbc.com
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