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If you have questions about accessing your online My Account, please read our Help FAQ. You can also email us, info@siliconvalleypower.com, or call us at 408-244-SAVE (7283) if you need further assistance. Our hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. If you are calling after hours, please leave a voicemail. We're always looking to improve your experience at Silicon Valley Power. Your feedback is important to us.

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Another way to tell is by looking at the website address in your browser window. Non-secure pages begin with http://. Secure pages begin with https://. The ‘s’ stands for secure. When you logout, your browser will automatically revert to standard mode.